Shipping & Return Policies

Return Policy

  • Prior to returning an item, please contact us by filling out the form here

  • Unopened and unused stamps and dies may be returned for a full refund within 14 days of the purchase date

  • Refunds will be issued to the original form of payment minus any promotional discounts and shipping fees

  • Return shipping fees are the responsibility of the customer (USPS First-Class Mail is recommended for small items)

  • Once approved, please return your items in the original packaging to the following address:

    Right at Home

    90 Holmes Road

    North Attleboro, MA

    02760

    Defective Items

  • If you believe you received a defective item, please contact us by filling out the form here

  • Replacements are sent for items deemed defective at no additional cost to you

  • If you’d prefer a refund, and it is within 14 days of the purchase date, please send the item back to the address above and we will issue a refund to the original form of payment minus any promotional discounts and shipping fees

Shipping Policy

  • All orders are shipped via the United States Postal Service

  • Domestic orders over $75 are eligible for free USPS First-Class shipping with code FREESHIP75

  • Orders are processed and shipped within 1 - 2 business days

  • Shipping notifications with tracking information are sent to the email address used at checkout

  • Please be aware that Right at Home is not responsible for packages once they are shipped

  • If you believe your package was misdelivered or stolen, please contact USPS to file a claim

International Shipping

  • Currently, my shop is equipped to ship to Australia, Canada, Germany, Ireland, Japan, Sweden and the United Kingdom via United States Postal Service First-Class International Mail

  • If you are from another country not mentioned above, please click here to visit our Contact page for further assistance

  • Shipping costs shown are flat rate, however, additional fees may be required depending on weight

  • Shipping overages are refunded when possible

Privacy Policy

Any information shared throughout the ordering process is only accessible to those operating Right at Home.

Personal details are kept private and are collected for the sole use of effectively fulfilling orders and sending promotional materials.